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Quick Guide

January 2018

This Quick Guide explains the structure of the manual, the ease with which it can be navigated and the process for updating it.


Contents

  1. Display and Browser Options
  2. About this Manual
  3. Amendments and the Next Update
  4. Document Library
  5. Terminology
  6. Raise
  7. Keywords
  8. Compliance
  9. Register for Updates
  10. Copyright
  11. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this manual.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. About this Manual

This is the latest version of the electronic procedures manual. All previous versions should be discarded. This manual will be updated twice yearly.


3. Amendments and the Next Update

Click here to view details of updates made to this manual.

The next update will be in July 2018. If you have any comments or feedback please contact Mike Felstead (mike.felstead@bournemouth.gov.uk).


4. Document Library

This manual contains a document library which reflects the structure of the contents list and can be accessed via the button bar on the left of your screen. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your Manager.


5. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Home' and 'Resource' This is a generic term which means Children’s Home, Foster Home
'Child' or 'Young Person' Both of these terms are used to mean any child under the age of 18
'Staff' or 'Carer' Means all Staff and Carers (including) whether employed or not
'Manager' Means Team Manager, it also means YOT Team Manager
'Line Manager' Means the first Line Manager of a team/service
'Parent' Means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


6. Raise

Raise is Bournemouth’s electronic recording system.


7. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (try it by clicking on the highlighted text).

The intention of the keywords is twofold:

  • To ensure that definitions remain accurate and consistent throughout the manual;
  • To avoid cluttering the content of the chapters up with repetitive definitions.

The definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures however: you can also browse the full keyword resource using the menu bar on the left hand side of the screen.


8. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your Manager.


9. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.


10. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Bournemouth Borough Council.


11. Printing and Retaining Copies

The manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

End